Hayylo helps your team by automatically notifying clients of changes to their schedule either by Smart Notifications (SMS), Push Notifications (App) or Smart Actions (Web Reminder to your team).
The following table will help to understand which type of notification is created for you client.
|
Has a mobile phone registered |
Is logged into the APP |
|
No phone call is required |
|
Is not logged into the App |
|
No phone call is required |
|
|
Doesn’t have a mobile phone |
Is not logged into the App |
|
A “Smart Action” will be created letting you know that phone them to let them know that their schedule has changed. |
If the client does not have a mobile phone number registered with you a Smart Action will be automatically be created (a new Action in your Actions container)
The Action will be created in your Actions container in Hayylo. To find these Actions filter on type “Service Change - Phone Call” and assignee "Smart Actions”
If you have any questions about this topic, please contact us.